Programme:

Succeeding Through Service Innovation

In-company Training Programmes

Up to 60% Grant assistance available for these briefings

Senior Team Briefing:                    Cost: Free
In advance the Senior Management Team would complete a short (10min) assessment of the strengths and weaknesses of the company’s innovation system.

The briefing is typically a 2-3 hour session for Senior Managers. It provides an overview of the state-of-the-art in the management of innovation..

2 Day Masterclass:                          Cost: €15,000
Up to 20 staff, representing a diagonal slice of the organisation. (i.e. all levels and all functions represented)

Participants would do some pre-reading and in the Masterclass will have the opportunity for short, fast-moving engagement with many of the tools, applying them to their
own organisation.

Payback Programme:                     Cost: 100,000
This full programme typically involves 50+ staff and could even include customers, suppliers and others. There are real life assignments designed to produce commercial benefit, impart mastery in using the tools and map out the work to be done to make innovation a systemic capability of
the company.

Innovation is wider than R&D, products or technology?
Defining innovation too narrowly and thinking of it as R&D or product development is a fundamental mistake. The scope for innovation is very broad. Process, products, services, brand, customer experience, business models, management methods, revenue capture and value networks are just some of the areas of business that
are ripe for innovation.

In the age of mass commoditisation, innovation must move beyond product or core service features. Too narrow a focus produces features warfare. In the last ten years, returns from innovation that included business model and customer experience innovation greatly exceeded those from product innovation alone.

Upon completion of this programme you will be able to:

• Trawl: Search for and discover innovation opportunities.
• Portfolio: Select and prioritise incremental, significant and radical opportunities, creating the innovation portfolio.
• Innovate: Rapidly execute innovation projects delivering successful innovations
• Payback: Finance innovation, design appropriate business models, measure and manage return.
• Systemic: Establish a reliable and repeatable way of innovating consistently.
  

How We Can Help

As a result of our Training programmes you will be able to:

• Innovate successfully, achieving a better return on your investment
• Create a portfolio of new business opportunities
• Innovate across all functions and aspects of the business
• Execute rapid innovation projects
• Measure and manage innovation performance
• Embed a robust and efficient innovation system within your company
  

Our Expert Team

	Eddie Molloy, Ph.D. Over the last thirty years, Eddie has gained an unrivalled reputation for helping both indigenous and multi-national companies develop and execute their change and growth strategies. His is widely recognised as a thought leader with a record of success in the areas of strategy, structure, change and innovation.
	Ian Kierans, M.B.A., M.A. (Psych.) Ian has 14 years experience consulting to both Irish businesses and Global Fortune 500 companies. He has led teams that implemented significant change programmes for Goldman Sachs, United Health Group, BellSouth and Accenture. In Ireland, for the past 7 years, Ian has been involved in several strategic change programmes. Clients in this area include Diageo, Pfizer, SISK, the IDA, Coillte and An Post. Ian’s expertise is in innovation, change management, culture change and communications.
	Aidan Mc Hugh, MSc. Aidan’s expertise is in corporate strategy development, organisation design, change management and innovation. Aidan has worked for a range of private and public sector clients. His particular expertise is in designing and implementing major change initiatives across the organisation. Aidan has just completed a number of major innovation projects with a particular focus on service innovation with both Coillte and Pfizer.
	Hilary Hough, FCCA In Ireland, Hilary is a recognised master at helping employees understand the practical economics of their business. He helps them make the direct link between external factors and internal day to day activity and the business performance. Hilary specialises in the financial aspect of innovation. Thus, he helps companies fund innovation, measure the business impact and ensure the use of appropriate accounting tools for different kinds of innovation.

Further Information

	For more detailed information regarding this programme please download our Brochure by clicking the pdf icon to the left:
	To download the Questionnaire please click the pdf icon to the left:
	To download the IDA Briefing please click the pdf icon to the left:
	To download the IDA Application Form please click the pdf icon to the left:

If you have any further questions regarding this course or would like to speak to a past participant relevant to your area please: