Leading 4 Results
As competition intensified on all fronts, we helped An Post clarify and balance its strategy. Leadership to transform this 10,000 employee and centuries old company was imperative. Know thyself is essential for leadership, equally critical is the capability and motivation to deliver relevant strategic results.
AO designed and delivered a programme tied to strategic KPIs. Each member of the top 200 participated in four modules over six months. Executives were equipped to coach participants and evaluated KPI specific projects defined by cross functional teams. Diploma level accreditation was offered and achieved by 65%. Top box satisfaction for the programme was 87%. Over the programme duration, An Post improved next day delivery by a record 10.5%, reduced absenteeism by 4% and identified projects with significant payback.